Customer Support Policy
Effective Date: 17 September 2025
At Moyyah, we care about our customers and aim to provide excellent support for all your water filter needs.
1. Support Channels
You can reach our support team through:
📞 Phone/WhatsApp: +966 50 622 1431
📧 Email: moyyahfilter@gmail.com
🌐 Website: https://moyyah.com/
2. Support Hours
🕒 Sunday – Thursday: 9:00 AM – 8:00 PM
🕒 Friday: Closed
🕒 Saturday: 10:00 AM – 5:00 PM
3. Response Time
- Phone/WhatsApp: Immediate during support hours.
- Email: Within 24 hours.
4. Support Services
✅ Product inquiries
✅ Installation and maintenance guidance
✅ Order status updates
✅ Warranty and service requests
5. Customer Commitment
We value your time and promise friendly, helpful, and quick support. Your satisfaction is our priority.
